Di-Phetoho Assessing

Vehicle Assessing and Claims Management

Accident Damage Estimate Validation, Authority and Total Loss Management

Di-Phetoho's qualified vehicle damage assessors evaluate the damage to all types of vehicles. Our assessors use their wealth of knowledge gained through many years of experience in the motor industry, along with ongoing industry training, to provide independent, clear, and concise reports. We advise on the safe method of repair of body and mechanical damaged vehicles, or the correct course of vehicle disposal should the vehicle be deemed not viable or safe to repair.
For your convenience, we have a national footprint with a single point of engagement. Our in-house developed bespoke software provides our clients with expedited turn-around times and a real-time view of all assessments.
Di-Phetoho's assessment reports include all the information you require to process and conclude any claim successfully.

We provide independent automotive assessing services for Vehicle Fleets, Insurers, Brokers and Repairers

ASSESSING

Fast, efficient and precise assessments are done to all types of vehicles and equipment, nationwide. We have in-house assessors in all major cities and use qualified, vetted assessors in other areas. Apart from assessing accident-damaged vehicles, we also assess mechanical damage.

DIGITAL ASSESSMENTS

Accurate and cost-effective desktop assessments are done by suitably qualified assessors. We are geared to process Audatex Quotations, Handwritten Quotations, GT-Motive Quotations, and TMS Quotations at the fastest turn-around times possible.

V-CLAIM ASSESSMENT MANAGEMENT SOFTWARE

In-house developed bespoke software to service our clients better. A streamlined assessment process and comprehensive data accumulation are available to our clients 24/7. System use is free-of-charge for instructing clients. A complete history of all vehicle data is warehoused for clients whenever historical information is needed. Standardized Assessment Reports allow for easy reading and interpretation. The V-claim system keeps everyone in the loop, from "Request for Assessment" until the finalization of the claim. It is the ultimate assessor management tool. The software is easy to use and enables our assessors to meet strict turnaround times. We avail assessor management services (V-Claim) to businesses with in-house assessing personnel, optimizing assessing efficiency and turn-around times, whilst systematizing processes and data management.

W.I.P. ASSESSMENTS & POST-REPAIR INSPECTIONS (AUDITS)

W.I.P. Inspections and post-repair inspections/audits can be designed to meet the needs of the auditing party, inclusive of: • Work-in-Progress inspections monitoring quality and timeline of repairs • Workshop check - organization/safety/cleanliness/facilities; Equipment check - use of equipment and sight of maintenance/ calibration certificates for equipment, etc.; • Cold case reviews - checks of invoices for any recently completed cases and parts purchases invoices; • Review ongoing repair cases for auditing customers at the repairer to ensure authority provided by the assessor is accurate/correct and the agreed works are being completed properly with correct repair methods; • Highlight and deal with any issues that can be dealt with whilst on site.