Vehicle assessor inspecting a car with a tablet
Independent motor assessment · South Africa

Better decisions
start with a clear assessment.

National motor assessment and claims-workflow services—combining experienced assessors, disciplined reporting and real-time visibility.

Since 2009Assessment experience
NationalCoordinated coverage
Real-timeWorkflow visibility

Assessment intelligence that keeps claims moving.

ClaimsPro gives insurers, underwriting managers, fleet owners and claims administrators an independent view of damage, repair cost and progress—supported by a workflow built for speed, consistency and accountability.

01 / Capabilities

One partner across the assessment lifecycle.

From first instruction to final repair verification, every service can operate independently or as part of a managed national workflow.

01

Accident damage

Independent inspection, estimate review and clear reporting for passenger vehicles, motorcycles, trailers, commercial vehicles and specialist equipment.

02

Mechanical damage

Technical assessment of failures, causation and proposed repair procedures—helping contain unnecessary cost.

03

Digital assessment

Accurate photo- and document-based assessments where a physical inspection is not required or practical.

04

WIP & post-repair

Progress and quality inspections that verify repair integrity, scope and workmanship before finalisation.

05

Repair audits

File, estimate and invoice review to confirm supporting documentation, accuracy and industry-standard repairs.

06

Assessment management

A complete national management layer: allocation, monitoring, communication, reporting and data visibility.

Compatible estimating and workflow environments include Audatex · GT Motive · TMS · Vantage

02 / Proprietary technology

V-Claim turns every instruction into a visible, auditable workflow.

Our web-based assessment management platform connects the parties who need to act—without the fragmented emails and follow-ups that slow claims down.

  • 01Controlled stakeholder accessRelevant claim information for assessors, administrators and repairers.
  • 02Structured, consistent reportingAutomated report compilation from captured assessment data.
  • 03Management visibilityStatus, history and operational data retained for review and analysis.
V-Claim workflow
V-Claim assessment workflow showing assessment actions and live status queues
V-Claim in action — managing the complete assessment workflow, from instruction and assessor appointment through approval and final costing.
03 / How it works

A disciplined path from instruction to insight.

01

Instruction

Claim data and supporting documents are captured.

02

Allocation

The right assessor is appointed by area, vehicle and urgency.

03

Assessment

Physical or digital inspection, estimate review and evidence capture.

04

Report

A consistent report is reviewed and released to the claims team.

05

Quality Control

WIP and post-repair inspections verify repair quality, scope and workmanship.

04 / National reach

Local capability.
National control.

ClaimsPro coordinates in-house coverage in major centres with a vetted network of contracted assessors for outlying areas.

PretoriaJohannesburgDurbanEast LondonGqeberhaCape Town

Service levels are tailored to area, urgency and vehicle availability, with system-driven measurement throughout.

Independent judgement.
Operational discipline.
Evidence you can act on.

Our operating model is designed around the realities of claims teams: dependable communication, consistent reports, transparent progress and practical cost control.

Established in 2013 after assessment work began in 2009, ClaimsPro brings proven high-volume experience to motor rental, insurance and fleet environments—without losing the hands-on technical judgement each instruction requires.

Let’s talk

Bring clarity to your assessment workflow.

Tell us about your claims environment, coverage needs or assessment volumes.

info@claimspro.co.za ↗
V-Claim Assessment ManagementSolera AudatexVehicle Damage Quantification Governance Body